Medical Disclaimer
Last Updated: January 24, 2026 Version: 1.0β οΈ IMPORTANT MEDICAL DISCLAIMER
PLEASE READ THIS CAREFULLY BEFORE USING SERENITY AISerenity AI Is NOT a Medical Service
Serenity AI is an artificial intelligence-powered wellness and emotional support application. IT IS NOT:- β A medical device
- β A medical service or healthcare provider
- β Therapy or counseling
- β A substitute for professional mental health care
- β Designed to diagnose any medical or mental health condition
- β Designed to treat any medical or mental health condition
- β Designed to cure or prevent any disease or condition
- β A crisis intervention service
- β An emergency response system
- Are NOT licensed healthcare providers
- Are NOT therapists, psychologists, psychiatrists, counselors, or social workers
- Do NOT employ or contract with licensed mental health professionals to provide services through the app
- Do NOT provide medical advice, diagnoses, or treatment plans
- Do NOT prescribe medications
- Do NOT offer professional mental health services
- In-person or teletherapy with a licensed therapist
- Psychiatric evaluation or treatment
- Medical diagnosis from a qualified physician
- Prescription medications
- Hospital or clinical mental health services
- Crisis intervention or emergency services IF YOU HAVE OR SUSPECT YOU HAVE A MENTAL HEALTH CONDITION:
- Consult a licensed mental health professional immediately
- Do not rely solely on Serenity AI for diagnosis, treatment, or important health decisions
- Seek appropriate medical care from qualified professionals Common conditions that require professional care include (but are not limited to):
- Depression
- Anxiety disorders
- Bipolar disorder
- Schizophrenia and psychotic disorders
- Post-traumatic stress disorder (PTSD)
- Eating disorders
- Substance use disorders
- Personality disorders
- Suicidal ideation or self-harm urges
- π¨ Suicidal thoughts or plans to harm yourself
- π¨ Plans or urges to harm others
- π¨ Severe depression or hopelessness
- π¨ Hearing voices or experiencing hallucinations
- π¨ Severe anxiety, panic attacks, or inability to function
- π¨ Substance overdose or severe intoxication
- π¨ Domestic violence or abuse situation
- π¨ Any other immediate threat to your safety or others' safety
- Call 911 (Emergency Services)
- Call 988 (Suicide & Crisis Lifeline) - Available 24/7
- Text "HELLO" to 741741 (Crisis Text Line) International:
- Contact your country's emergency services number
- Go to the nearest hospital emergency room
- Call a local crisis hotline Find resources in Serenity AI:
- AI is not perfect: Artificial intelligence may generate errors, inaccuracies, or inappropriate responses
- AI lacks human understanding: It cannot fully comprehend complex emotional, social, or medical contexts
- AI cannot diagnose: It is not capable of making medical or psychiatric diagnoses
- AI cannot provide personalized medical advice: Responses are general and not tailored to your specific medical situation
- AI may miss critical information: It may not detect crisis situations or recognize when you need professional help
- β οΈ These are not foolproof and may fail to identify all crises
- β οΈ False negatives are possible β the AI may not recognize that you are in crisis
- β οΈ Delayed detection β real-time human intervention is always faster and more reliable
- β οΈ You are responsible for seeking help when needed, regardless of AI responses Do not rely on Serenity AI to detect or respond to mental health emergencies.
- A doctor-patient relationship
- A therapist-client relationship
- A healthcare provider-patient relationship
- Any professional relationship that carries legal or ethical duties of care You remain solely responsible for your own health and wellbeing.
- AI-generated responses are for informational purposes only
- Content is not personalized medical advice for your specific situation
- Wellness exercises and techniques are general suggestions, not medical treatment
- Crisis resources are informational, not professional referrals Always consult a qualified healthcare professional before:
- Making decisions about your mental or physical health
- Starting or stopping any medication
- Changing your treatment plan
- Relying on information from Serenity AI for important health decisions
- Regulated as a medical device by COFEPRIS (Mexico), FDA (USA), or any other medical regulatory authority
- Approved for the diagnosis, treatment, cure, or prevention of any disease or medical condition
- Subject to clinical trials or medical efficacy studies
- Certified or licensed as a healthcare service Serenity AI is a consumer wellness application, not a medical product.
- Evaluating the accuracy and appropriateness of AI responses
- Verifying important information with qualified professionals
- Recognizing when you need professional mental health care
- Seeking emergency help when in crisis
- β Any injury, death, or harm resulting from your use of or reliance on Serenity AI
- β Any medical condition, mental health crisis, or psychiatric emergency
- β Suicide, self-harm, or harm to others
- β Any damages arising from AI errors, inaccuracies, or failures
- β Failure to detect or respond to crisis situations
- β Any decision you make based on AI-generated content
- β Delays in seeking professional care due to use of the app YOU ASSUME ALL RISKS ASSOCIATED WITH USING SERENITY AI.
- You are responsible for monitoring your child's use of Serenity AI
- You must ensure your child receives appropriate professional care when needed
- Serenity AI does NOT replace professional mental health services for minors
- You are responsible for recognizing when your child is in crisis and seeking emergency help
- We will update the "Last Updated" date at the top
- Material changes will be communicated via email or in-app notification
- Your continued use after changes constitutes acceptance
- β Contact a licensed therapist, counselor, or psychiatrist
- β Talk to your primary care physician
- β Call a mental health crisis line If you are in immediate danger:
- π¨ Call emergency services (911, 988, or your local emergency number)
- π¨ Go to the nearest emergency room
- π¨ Do not wait
We Are NOT Healthcare Professionals
AES VC and Serenity AI:What Serenity AI Actually Is
Serenity AI is a wellness tool that:
β Provides AI-generated conversational support for emotional well-being
β Uses techniques inspired by evidence-based practices (CBT, DBT, mindfulness) for informational and educational purposes only
β Offers wellness exercises, mood tracking, and self-reflection tools
β Provides general information about mental health and wellness
β Suggests coping strategies and self-care practices
These features are NOT therapy, treatment, or medical intervention.You MUST Seek Professional Help
Serenity AI does NOT replace:π¨ Crisis and Emergency Situations
Serenity AI Is NOT for Emergencies
Serenity AI is NOT equipped to handle mental health crises or emergencies.When to Seek Immediate Help
IF YOU ARE EXPERIENCING ANY OF THE FOLLOWING, CONTACT EMERGENCY SERVICES IMMEDIATELY:Emergency Resources
DO NOT WAIT. GET HELP NOW: United States:While we provide a list of crisis resources in the app, these are informational only. We do NOT provide crisis intervention ourselves.
Limitations of AI Technology
AI Cannot Replace Human Judgment
You acknowledge and understand that:
Crisis Detection Is Imperfect
While Serenity AI includes safety features to detect crisis keywords:
No Doctor-Patient Relationship
Using Serenity AI does NOT create:No Medical Advice
Nothing provided by Serenity AI constitutes medical advice.Regulatory Status
Serenity AI is NOT:Your Responsibility
Use at Your Own Risk
By using Serenity AI, you acknowledge that:β You understand this is not a medical or therapeutic service
β You will not use it as a substitute for professional care
β You will seek professional help when needed
β You will not rely on AI-generated content for medical decisions
β You use the app entirely at your own risk
β You are solely responsible for your health and safety
Informed Decision-Making
You are responsible for:
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: AES VC, SERENITY AI, AND THEIR OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:For complete terms, see our Terms of Service.
Parental Responsibility (Ages 13-17)
If you are a parent or guardian of a minor user (ages 13-17):See our Parental Consent Guide for more information.
Changes to This Disclaimer
We may update this Medical Disclaimer from time to time. When we make changes:
Questions or Concerns?
If you have questions about this Medical Disclaimer or Serenity AI's limitations, contact us:
Email: info@serenityapp.ai Legal Inquiries: info@serenityapp.aiFinal Reminder
Serenity AI is a wellness tool, NOT medical care. If you are struggling with your mental health:By using Serenity AI, you acknowledge that you have read, understood, and accepted this Medical Disclaimer.
Β© 2026 AES VC / A100E. All rights reserved.